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- Why should we buy Apple through Zones instead of directly from Apple or a retailer?
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As an Apple Authorized Enterprise Reseller (AAER), Zones offers end-to-end enterprise solutions from consultation and financing to deployment and support, designed specifically for businesses across all industries and sizes.
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- Do you offer EMI, leasing, or Device-as-a-Service (DaaS) options?
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Yes. We provide flexible payment models including EMI, leasing, and DaaS plans with 3, 6, or 12-month tenures to align with your budgeting cycles.
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- Are enterprise discounts or bundled offers available for bulk orders?
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Absolutely. We offer competitive enterprise pricing, including bundled packages with AppleCare, accessories, and other value-adds for large-scale deployments.
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- Can you help with CapEx vs. OpEx planning?
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Yes. Our financial consultants work with your team to design purchase structures that align with your accounting and cash flow preferences.
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- Can Zones assist in standardizing Apple across teams or departments?
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Yes. We provide role-based device mapping, standardization frameworks, and rollout strategies for departments like sales, HR, IT, development, and leadership.
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- Do you offer Zero-Touch Deployment for Apple devices?
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Yes. All devices are shipped pre-configured, asset-tagged, and ready to use with seamless integration into Apple Business Manager (ABM) and your preferred MDM.
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- Can you deliver and deploy Apple devices across multiple cities?
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Yes. With a robust pan-India logistics network, we ensure timely delivery and setup across multiple sites, including kitting and onsite coordination.
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- Can you integrate Apple devices into our existing IT ecosystem?
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Yes. We support integration with enterprise platforms like JAMF, Intune, Workspace ONE, 42gears, and others.
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- How do you support remote users needing replacements or repairs?
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Our AppleCare and Zones Support services offer doorstep pickup, remote troubleshooting, and quick replacements, even for remote users.
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- Is a Mac pilot program available before a full rollout?
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Yes. Our Mac pilot starter kits allow your team to test Apple devices for compatibility, performance, and user experience before scaling.
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- What kind of post-sales Apple IT support can I expect?
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You’ll receive access to:
- AppleCare for Enterprise (ACE)
- A dedicated Mac success lead
- End-to-end logistics for replacement and reverse pickup
- Warranty and damage protection options
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- What makes AppleCare for Enterprise different?
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ACE is designed for businesses, offering onsite support, 24/7 priority helpdesk, and fast turnaround for critical devices.
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- Can we trade in old devices?
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Yes. We offer trade-in and device refresh programs with secure data wipe and credit toward new purchases.
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- Is accidental damage protection or insurance available?
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Yes. We provide AppleCare+, enterprise-grade coverage, and Zones CarePack options tailored to your deployment needs.
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- Are accessories and peripherals bundled with deployments?
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Yes. We offer curated bundles including Apple-approved accessories such as keyboards, docks, Apple Pencils, and third-party peripherals.
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- Do you offer training for employees and IT teams?
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Yes. We conduct virtual and in-person training sessions tailored for both end users and IT teams to ensure smooth onboarding and productivity.
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- Is it easy for non-tech users to shift from Windows to Mac?
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Absolutely. Our onboarding and change management programs ensure a seamless, low-disruption transition.
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- Which industries do your Apple solutions serve?
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Our offerings cater to Retail, BFSI, Manufacturing, and IT/ITES, each with industry-specific deployment playbooks.
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- Can you provide sustainability insights?
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Yes. We deliver sustainability dashboards highlighting per-device CO₂ savings, environmental impact, and audit-ready reports.
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- How do we get started with Zones for Apple at work?
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Reach out to us at response.in@zones.com to schedule a discovery session. We’ll guide you through evaluation, planning, and enterprise-scale deployment within weeks.
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